Mirrored to an emergency Standby System

For your protection our Main Hosting System is mirrored to an emergency Standby System in a different location every 6 hours. This standby system can go online rapidly to provide a failover service should the main system fail.
Once the main system is repaired, the Standby copy can be mirrored back to the main system again.

Daily file backups

In addition, we have daily file backups of the Main Hosting System. These provide several months of data restore capability should it ever be needed.

Sites are auto-monitored regularly

Your website is auto-monitored regularly to make sure it is up. It is continuously protected by an Active Security and Firewall system and our own anti-hacker system that runs on our RS- Net websites checking all inputs and rejecting the many hack attempts that occur on all websites every day.

Hosting packages

RS Net has looked at our options for data and disk usage and has been able to increase them. Below is a table containing all the different hosting options including  nos of emails included in each.

Some clients have exceptions to this where needs don't fit the general model eg where extra email addresses are needed. Talk to RS Net  about your needs.

RS Net tries to give a minimum of 4 weeks notice of the hosting payment being due.

Period of Grace

If however, the payment is not made, there is a period of 7 days grace during which time, RS Net will contact the clients involved by email and voice. Should no further contact be made and the payment is not forthcoming, the site will be switched off until financial.

Flexible payment options

RS Net is open to changing payment terms, allowing quarterly and half yearly payments to be made. An administration fee of $5.50 is charged for each invoice cut. If there is any doubt about payments being made in time, then please contact margaret@rsnet.net.au before the due date.